Returns, Exchanges & Cancellations
Treatment Cancellation & Refunds
We kindly require 24 hours notice for cancellations, changes to appointment bookings for a full refund.
Cancellation Timeline | Refund Policy | How to Cancel |
---|---|---|
24+ hours before appointment | Full refund available |
Email: wecare@dimple-amani.com Phone/WhatsApp: 07404 377 829 Live chat on website |
Less than 24 hours before | Not eligible for refund. |
Same contact methods as above
|
Dimple Amani Products
30 Day Satisfaction Promise
We really think you'll love our products and so we want you to try it at home, completely risk free.
So if for any reason you're not 100% happy with your purchase, you can return any item to us within 30 days of receipt for a full refund or exchange (up to you which you prefer).
How to Initiate a Return
Follow these 3 steps:
(1) Let us know you want to return the product - simply email us at wecare@dimple-amani.com or message us using the blue icon on the bottom right of your screen.
(2) Send the items back to us (please use a service with tracking, you'll need to cover the postage cost) to:
(enter your order number)
12 Beauchamp Place, London (UK) SW3 1NQ
(3) Once the return is received we’ll issue a refund with two business days.